Had some serious plumbing issues i the kitchen and bathroom. Joe from JMS came out (called twice to ensure I would be around at the time which was appreciated) and went out of his way to make sure to everything was fixed perfectly. He took the time to show me the problems, explaining step by step what the problem was, why it happened and how he was going to fix it. teaching me a little about plumbing as he went through everything. He cleaned up everything to the point where it was just as it was before my pipes burst and overall he turned a nightmare into a pleasant experience. Definitely recommend these people!
I found JMS Plumbing online, and was very pleasantly surprised. Joe arrived exactly when he promised, he was neat, clean and respectful, he worked quickly, quietly and efficiently, he completely fixed my two drain problems and the charge was less than I expected. Bottom line, JMS (Joe) is a "keeper." Will put his card on my refrigerator and will happily refer him to anyone that asks.
Normally i stick to rating restaurants, but I had such a great experience with this company I had to write review. When my drain was clogged and sewage was backing up into my shower (EW!) I found these guys online. When Joe arrived he was prompt, very courteous, and did a great job of explaining what the problem was and how he was going to fix it. He and Javier were very personable, very efficient, and did a great job of cleaning up. They really went the extra mile in terms of service. I'm so happy I've found a go-to plumber I can trust.
We bought a house that did not have a working water heater, so before we moved in, we brought in JMS for a quote on replacing the water heater. We decided to go with a tank model, and they gave us a good quote. When the work turned more complex than expected (the exhaust had to run through the house instead of to the side), they honored the quote. Because of their good work and professionalism, we asked them to quote on the other items on our todo list, and chose them . Throughout the process, they were very professional and respectful, and always cleaned up the site properly. They made some recommendations about how to proceed, and while we went with their recommendations on some, on others we didn't, but it didn't make a difference in their good attitude. Dealing with Joe (the owner) and Javier (the foreman) was very easy, and the rest of the crew as well. When we decided to do some extra work only a few days before moving in, they were able to rearrange their people so we would be done in time.
Of course when someone provides a whole house inspection, they want to get future business. I did not really have much going on with my plumbing. He wanted to make some corrections to my plumbing, but I told him I had already bought another coupon for 2hours of plumbing labor from another company. He was kind enough to tell me what the other plumber should be able to get done in two hours. He made a list of things for the other plumber to do. He was very honest and did not tell me things were wrong when there wasn't anything wrong. Tested my water with a chemical and told me my water quality was good. I was expecting him to tell me I needed a filter or something, but he didn't. All in all I think this guy is upfront and honest, and a likeable guy.
Javier from JMS Express Plumbing showed up on schedule. He replace a leaking faucet on my patio with a new one. He was efficient and used quality products. Very friendly and knowledgeable.
This is a great company to deal with. The owner came out and discussed the project with me and we were able to work out a deal pretty quickly. I did speak to two other highly rated companies on Angie's list. The top rated company came out and gave me a bid that included replacing the gas line to my new tank-less water heater. After a little discussion the top rated company decided that they were not going to replace the line as recommended, they were going to try to use the same 3/4 inch line and charge me the same amount of money as if they replaced the line?? JMS not only replaced the line with a new 1" line like they promised but they kept their plumbing lines compressed to a small area which left me a lot of extra room in my water heater closet. Everything was neat and tidy. It just goes to show you, just because you are highly rated person on Angie's list it does not mean that you will get the best service. JMS also put in an earthquake shut off valve at cost for me - Great Service - Great Price - Great Follow through. Great Work ...Nice people
The gentleman was very nice, arrived on schedule, and did the work as promised. I wasn't expecting to pay quite so much, but I feel as though his work will save me money in the long-run.
The staff were very knowledgeable, prompt and courteous. They definitely know their plumbing and had experience solving many different kinds of problems using the most cost effective methods and materials. As importantly, they worked very diligently over several days so that my sewer line could be restored and usable as soon as possible. Several times, they worked from 8 am 'til 8 pm. When they finished, the driveway and patio looked good as new. My house now has 4 clean out locations (making for easier and less costly to service in the future). Also, when they replaced the toilet and drywall in the small bathroom, they repainted the entire room. What people can't see is the new sewer lines under the house AND the stronger patio foundation in the areas where they had to remove the decking. I feel that JMS Express Plumbing did a great job and exceeded my expectations. I spoke with several other plumbers before working with them but I felt that the other plumbers had older tools and less experience with different types of houses, foundations and plumbing problems. I would definitely recommend JMS Express Plumbing to my neighbors, friends and family whenever they have plumbing problems...and for general "handyman" items, too...like carpentering, painting, electrical, concrete, masonry, etc.
On a Friday morning our plumbing - without warning - backed up on both sides of our home. We could not use the sinks, toilets, showers, etc. When I called Joseph, he assured me that although he was already booked for the day, he would come and would fix the problem. He arrived that afternoon and stayed until the problem was completely cleared. He also clearly laid out for us what needs to be done to prevent the problem in the future. We first found out about JMS Plumbing through an Angies List promotion last year. His work at that time was so efficient, professional, and thorough that now, he is the only plumber we would consider calling.